You own your data. BorderPass acts as a custodian and
sends it to the destination government to facilitate
expedited airport immigration. Non-personally
identifiable meta data will be collated for statistical
purposes. We are committed to the PDPA.
Is my data safe?
We wanted to build a secure service that we would be
confident using ourselves. Our website uses SSL
technology, our databases are encrypted, we require
multi-factor authentication at our gates, and use email
verification and notifications to secure account and
What happens after the free trial?
Based on your feedback to Human Resources we will
determine if BorderPass is suitable to be included in
your company’s employee benefits plan. If no
agreement can be reached, all your information will be
deleted from our databases.
Who would benefit the most from BorderPass?
ASEAN employees from regional offices who are visiting
Kuala Lumpur as a business traveller or tourist.
I am Malaysian. Can I use BorderPass?
Yes, you can.
Can non-ASEAN nationals use BorderPass?
We hope to expand the program gradually. Stay tuned!
If I sign up, must I use the BorderPass gates?
The use of our gates is optional. You will still be able to
use the manual lanes.
Does BorderPass guarantee entry?
No. Your entry and exit is subject to the immigration
authority’s full discretion.